Pulse Labs Support

We're here to help.

Please see below for useful information about the Pulse Nano grow room monitor.

If you have an urgent question or request that's not addressed in the documentation below, please reach out either through our chat, by emailing us at support@getpulse.co, or by giving us a call at 1‑888‑53‑PULSE.

What is the Pulse Nano?

The Pulse Nano is a unique hardware device that keeps you connected to your garden even if you aren't nearby. Within just minutes of installing the Pusle Nano in your greenhouse or grow tent, you can begin monitoring your temperature, humidity and light level. Pulse Nano easily connects to your Wi-Fi network and sends data to a remote location so you can monitor your grow from anywhere in the world that has access to the internet.

What Does the Pulse Nano Measure

  • Light - The Pulse Nano measures light using a lux sensor. Using the lux sensor you can easily see if your light came on when they were supposed to or if there was a problem that needs to be corrected.
  • Temperature - The temperature in your growing environment can cause a number of issues if it falls too far out of your plants preference range. If the environment get's too cold, frosting can damage plants. If the environment gets too hot, plant's can be scorched. The Pulse Nano measures the temperature so that you always know that your heat is within an acceptable range.
  • Humidity - One of the most overlooked aspects of indoor gardening is humidity. Humidity levels can determine if your plants are thriving or even can put them at risk of developing mold or pest issues. If your humidity gets too low than you may find your media losing moisture very quickly which can leave you with plants that dry out sooner than you are available to tend to them. Alternatively if your humidity gets too high you can develop mold issues, especially during flowering stage. Having your entire crop developing mold just before harvest due to a humidity issue can be the most disappointing experience a grower can go through. Pulse Nano easily keeps this in check.
  • Historical Data - The real value of Pulse Nano come from accessing historical data. Looking back on weeks of data about your grow room to discover where things went wrong or where you can make improvements in your growing process can be invaluable.

Device Requirements

Installing and using a Pulse Nano is incredibly easy. You only need a couple of things.

  • Any device with a screen and internet access such as a phone, tablet, or computer.
  • A 2.4ghz wireless network with internet access.
  • A micro-USB plug or 3xAA batteries - included with device.

Pairing the Pulse Nano

You can pair your Pulse device to your Wi-Fi network using the BlinkUp process.

The Blinkup sync works best in very low light levels, such as a darkened room. We also recommend that you turn your device brighness to maximum and put the Pulse directly against the screen when pairing. Please note that if you are using a device that has power saving features that activate in less than a minute these features may need to be deactivated.

  1. Plug your Pulse Nano into a standard outlet, or insert the batteries to activate the device.
  2. When you plug in your Pulse Nano, it will immediately enter into pairing mode and the LED will begin flashing.
    To preserve battery, your device will only remain in pairing mode for 90 seconds.
    To re-enter pairing mode, reset the Pulse Nano by pressing the reset button.
  3. Use the instructions that came with your Pulse Nano to login to your pulse account and sync the device using your available Wi-Fi network.
  4. When this process completes successfully you will see the LED flash green 3 times. Next the lights will start flashing green/yellow/orange flilowed by the lights shutting off completely.
  5. If done correctly your Pulse device will now be displayed on your account and will begin transmitting data every 60 seconds.
  6. If the Pulse fails to connect to the wireless network, the LED will flash red three times and will not flash green. If this occurs we recommend running this process from the beginning multiple times before contacting support.

Troubleshooting Pairing Issues

  • The number one cause of failure is light leak preventing the information from syncing correctly. When pairing the device to your account make sure you are in a dark room. It is very likely the pairing will fail if done in sunlight or a bright room.
  • Ensure that the network is available and that you are within range. Also make sure other devices are able to connect to the network without issues. In order for the pairing to be successful the Pulse Nano must establish a connection with the network
  • The wireless network must be 2.4ghz. Networks running on 5ghz will not pair with the device. Most modern routers come with dual channel modes that allow them to operate in both 2.4ghz and 5ghz simultaneously. In some cases you may need to activate the 2.4ghz network on your local network. Check your router settings for more information.